Support
I have a suggestion / problem. How do I contact XVision?
We love to hear from you regarding anything, except spam :) Feel free to contact us at support@xvision.me.
DataMan
What's Smart Forecast?
Smart Forecast in DataMan predicts if you'll stay within your data cap. It's intelligent algorithm uses multiple inputs including your current usage and the remaining days in your bill cycle to compute real-time usage forecasts. This helps you plan ahead and take precautions.
What's App Watch?
With App Watch, DataMan Pro gives you the power to know what apps and iOS services are active and eating your data. You can easily see how much cellular data is being used by each app. App Watch is essential when you're trying to track down apps that are hogging your data.
What's the difference between DataMan Pro and DataMan Next?
You can compare these 2 powerful apps here.
Does DataMan use VPN? Is it secure? Is it private?
DataMan does not use VPN. DataMan computes the statistics locally on your device. It doesn't reroute any data through proxy/VPN or change your configuration profile. All the stats remains on your device. Nothing is transmitted out. So it's secure and private.
Does DataMan drain my battery?
No. DataMan Next and DataMan Pro are designed to work with iOS 6 to be extremely power efficient.
What are the touch gestures in DataMan?
On the main screen, swipe up to see more statistics. Swipe left to access Settings. To view past usage in DataMan Pro, tap the title bar on the app list.
I want to restart (or power off) iPhone/iPad. Will DataMan be affected?
Open DataMan before the restart or power off. This ensures your usage is properly recorded.
Does DataMan include WiFi usage in my data allowance?
No, the data allowance and alerts are only for cellular usage, not WiFi. DataMan assumes that WiFi is unlimited.
Where's the app list? Why is my app list empty?
Swipe up on the main screen to see the app list. The app list only shows apps and iOS services that used cellular data. If your cellular data is turned off, the app list is empty. You can see the usage for each app but not for iOS services. This masking is done to overcome iOS restrictions.
What are Media Server, Store Service, Sync Service, etc.?
These are iOS services that use data in the background when needed. Media Server is used when media (video and audio) is streamed by apps (e.g. YouTube). Store Service is used by App Store and iTunes. When using an app, the data used may be split between the app and related services.
VoiceMan
What happened to VoiceMan? I can't find it in the App Store.
VoiceMan was removed from the App Store. We're working hard on bringing it back. Stay tuned. Thanks for your support.
Others
How can I follow your news and updates?
Like our Facebook Page. Or follow us on Twitter @XVisionNow. We share regularly about our new apps, updates, sales, etc.
Where's the support for Palm applications?
Not to worry. You can find the support for Palm applications here. It's amazing to see people still using Palm :)